About me

Linux & Windows Technical Support Engineer with 10+ years of experience in system administration, IT support, troubleshooting, and infrastructure operations across Linux and Windows environments. Hands-on experience in log analysis, service configuration, incident resolution, and performance troubleshooting, with a strong focus on reliability and operational efficiency. Proficient in Bash scripting for task automation, remote technical support, and customer-oriented problem solving. Solid background administering Linux-based infrastructure, including Squid proxy servers on Debian (ACLs, access rules, caching, traffic monitoring) and Apache Tomcat (application deployment, connector configuration, log analysis, and performance tuning). Comfortable working in distributed environments, adaptable to new technologies, and fluent in technical documentation and collaboration in English (B2 level). Complementary skills include advanced Excel for data analysis and reporting, supporting operational metrics, troubleshooting workflows, and making better technical decisions.